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Invisible Service

What is Invisible Service?

You are big boys and girls. You know what you’re doing. We trust you. That’s why we know you will love our invisible service. That means no front desk. No onsite staff. We do you one better. Using all of the fanciest technology, we give you the best service, right at your fingertips. From automated coded check-in, to in room Ipads with multiple service driven apps, our staff and service are never more than a screen touch away. And if you decide you want to kick it old school, we can do that too. Let us know ahead of time and we can send a real life person down to check you in and answer any questions or address any needs. See below for more of the many ways we have designed invisible service to work for you.

Wonderful location, beautiful street, left to my own devices, every amenity I needed, seriously hooked up tech-wise which I love, and the design of the rooms are beautiful.
Anon 6

"Room Service" Apps

We’ve loaded an iPad in each room with a few select apps connected to your room account that will allow you to order take out to your door, groceries and other key services to make your stay that much easier.

The atmosphere was amazing. I loved that I didn't have to remember a key every time I left.
Anon 4
Select a hotel room that is so much more than a typical stay.
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I loved the invisible service and the technology in the rooms for exploring Philly. Very easy check-in and check-out process.
Anon 7

Audio & Video

We’ve got all your favorite services covered for video and music so you can feel just like you do at home.

52 inch Flat Screen TV

Big TV for your viewing pleasure, but not obnoxiously big.

Sonos Playbar

Makes your movies sound better and gives unlimited access to online tunes. Play music from your phone with the Sonos app.


Play virtually any song or album. Check out our pre-loaded playlists for those special times.

Apple TV

Each room has it’s own Apple TV account which means you can rent virtually any movie or show. In addition the Apple TV is loaded with Netflix, HBO Go and a number or other popular apps you’re used to using at home.

High Speed Internet Access

Blazing fast and secure internet, even in the stairwell.

Lokal could by definition be your 'home away from home'! It was beautifully decorated and stocked with everything you could possibly need. I was so impressed with all of the details! There was even soy milk in the fridge because I mentioned that was how I take my coffee. I really appreciated the cocktail list, the loaded iPad and how everything in the suite was sourced locally. It could not have been a better experience! I can't imagine staying anywhere else.
Anon 9
Loved the invisible service concept! Brings together the perks of AirBNB & hotel stays into one. Will definitely stay here again.
Anon 13
I spend more nights in strange beds than I do my own. I'm constantly on the road for work and wish that you owned a building like this in every city. I loved being here. I loved the style, the business model, the linens and furniture and the customization.
Sarah C.
Sarah C 2
Guest, Louisa