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MAP & DIRECTIONS

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CONTACT US

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FAQ

Answers to common questions.

GET IN TOUCH

Go ahead. Ask a question. Or tell us a joke. We promise we’ll respond.

Contact us by Phone

PA: (267) 702-4345 NJ: (609) 536-9157

Lokal Locations

Lokal Hotel – Old City 139 N 3rd St., Phila, PA 19106Lokal Hotel – Fishtown 1421 N Front St, Phila, PA 19125Lokal Hotel - Cape May 5 Stockton Pl, Cape May, NJ 08204

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FAQ's

Invisible Service is a general term for the work done behind the scenes that you don’t see like the cleaning of rooms. We have adopted this term for our overall business model as we do not have full-time staff on site at our locations. Instead we go above and beyond to make sure everything is crystal clear from your check-in to instructions on how to use the appliances and brew your coffee perfectly. Even though we are not onsite we are also a quick text away to answer any of your issues or concierge needs. 

We have taken great care in the furnishing of our hotel rooms and many of our guests are very sensitive to pet odors and allergies. Therefore our A-Frame vacation home rental is the only pet friendly location for an additional cleaning fee.

Currently we keep the pool open for three seasons and shut it down only from January to March. It re-opens each season on April 1st (weather depending) and we are looking into ways to keep it open year round.

We do often run specials that are announced through our email lists or social media channels. Please follow us on your favorite social channel or subscribe to our mailing list to take advantage of these discounts. 

Yes. We email you a survey prior to your stay where you can list special requests along with exactly how you take your coffee. You may also text or call us anytime before or during your stay for concierge services and we will accomodate your requests as quickly as possible.

Our check-in time is 3PM at all locations and check-out is at 11AM. You may request an early check-in prior to your stay and we will note it on our cleaning schedule and text you as soon as your room is ready. Late check-outs are available when possibly for a fee based on the time you check-out.